Customer service is a subset of Customer Experience – a holistic perception of a customer’s experience with a brand or business. To the average person or a customer, what they rave about is customer service – their immediate perception of an... Read More
A Problem Shared Still Problem Half Solved
A problem shared is a problem halved – one of the phrases I grew up hearing a lot. I however, do not think that I fully grasped the meaning and importance of this phrase until now because in retrospect, there was a time I detested the idea of... Read More
Did You Know About Infibulation?
The word infibulation might be foreign to you but it’s a thing and its meaning will leave your heart broken. I came across the word years ago while doing a research on female circumcision for a Radio Programme production but did not pay much... Read More
New Media & Image of Northern Nigeria
If you have been following events of the past few days then you should no longer feel the urge to argue when people talk about how powerful the media is. MEDIA IS POWERFUL! Period! The dictionary defines media as a main means of mass communication... Read More
How to Celebrate Christmas during the COVID-19 Pandemic
Although there is a vaccine now with people getting vaccinated, the second wave of Covid-19 is here, with countries even reporting mutated cases. There is currently a global increase in the number of infected people. It is advisable to practice safety... Read More
What to Eat to Reduce Your Risk of Breast Cancer
Tumour is a horrible abnormal growth typical in cancer patients. In order not to experience the fatal spread of this abnormal growth (cancer) in the mammary glands, here are what you should eat to reduce the risk of developing the... Read More
Basic items every woman should have in her handbag
Often, a lady’s outfit is incomplete without her handbag because the handbag is the ‘topping’ for a lady’s outfit. But the truth is, it is not just about carrying a handbag for the fun of it; the items in your handbag are just as important as... Read More
Nigerian Foods Containing Fiber For 30+ Women
For women 30 and above, one of their major struggles have got to be maintaining their weight. This is not to say people below 30 don’t have this concern but you know what they say about 30, pressure and living. Doctors have over the years advised... Read More
5 Bizarre Traditions in Africa that should definitely scare you
by Rita Ojieh Africa remains the largest continent that is highly sophisticated in culture. However, some traditions seem to be really awkward in their practices, and we would be talking about a few of them below: 1. The Trokosi Tradition of... Read More